Multilogin FAQ: Answers to Common Questions
Get answers to the most frequently asked questions about Multilogin. This comprehensive FAQ covers everything from basic features to advanced technical questions.
Getting Started
What is Multilogin?
Multilogin is an enterprise-grade antidetect browser that creates isolated browser profiles with unique fingerprints. It helps users manage multiple accounts safely across different websites and platforms.
How does Multilogin work?
Multilogin creates virtual browser environments with unique fingerprints including:
- Browser type and version
- Operating system details
- Hardware specifications
- Screen resolution
- Timezone and language settings
- Canvas and WebGL fingerprints
Is Multilogin legal?
Yes, Multilogin is legal when used for legitimate purposes. It violates terms of service when used to circumvent platform restrictions or engage in prohibited activities.
Who should use Multilogin?
Multilogin is ideal for:
- Digital marketers managing multiple accounts
- E-commerce sellers with multiple storefronts
- Social media managers
- Affiliate marketers
- Researchers and analysts
- Enterprises with complex web automation needs
Pricing & Plans
What are Multilogin’s pricing plans?
- Solo: $99/month (100 profiles)
- Team: $199/month (300 profiles)
- Scale: $399/month (1,000+ profiles)
- Enterprise: Custom pricing (unlimited)
Is there a free trial?
Yes, Multilogin offers a 7-day free trial with full access to all features.
Can I change plans?
Yes, you can upgrade or downgrade plans at any time. Changes take effect immediately, and billing is prorated.
What payment methods are accepted?
Multilogin accepts credit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and cryptocurrency for enterprise accounts.
Is there a money-back guarantee?
Yes, Multilogin offers a 30-day money-back guarantee for all plans.
Features & Capabilities
What browsers does Multilogin support?
Multilogin supports:
- Chromium-based browsers (Chrome, Edge)
- Firefox
- Mobile browsers (iOS Safari, Chrome Mobile)
- Custom browser configurations
Can I use my own proxies?
Yes, Multilogin supports all major proxy types:
- HTTP/HTTPS proxies
- SOCKS5 proxies
- Residential proxies
- Datacenter proxies
- Mobile proxies
Does Multilogin work with VPNs?
Yes, Multilogin works with VPNs. You can configure VPN connections at the profile level or system-wide.
What automation features are available?
Multilogin offers:
- REST API for automation
- Selenium WebDriver integration
- Puppeteer support
- Custom scripting capabilities
- Third-party integrations
Can I share profiles with team members?
Yes, team plans allow profile sharing with role-based permissions and collaboration features.
Technical Questions
What operating systems are supported?
Multilogin supports:
- Windows 10/11
- macOS 10.15+
- Linux (Ubuntu, CentOS)
- Cloud servers (AWS, Google Cloud, DigitalOcean)
What are system requirements?
Minimum requirements:
- 4GB RAM
- 2GB storage
- Dual-core CPU
- Stable internet connection
Recommended for heavy use:
- 8GB+ RAM
- SSD storage
- Quad-core CPU
- High-speed internet
How many profiles can I run simultaneously?
The number depends on your system resources:
- Basic systems: 5-10 profiles
- Powerful systems: 20-50 profiles
- Server setups: 100+ profiles
Does Multilogin support mobile profiles?
Yes, Multilogin includes mobile emulation for:
- iPhone/iPad Safari
- Android Chrome
- Custom mobile configurations
- Touch gestures and mobile-specific features
What about cookies and local storage?
Multilogin manages:
- Cookie isolation between profiles
- Local storage separation
- IndexedDB management
- Cache isolation
- Session storage handling
Security & Privacy
Is my data secure?
Multilogin uses enterprise-grade security:
- End-to-end encryption
- SOC 2 compliance
- Secure cloud storage
- No-logging policy
- Regular security audits
Where is data stored?
Data can be stored:
- Local storage (your device)
- Cloud storage (encrypted)
- Hybrid storage options
- Custom server configurations
Can Multilogin be detected?
While no solution is 100% undetectable, Multilogin uses advanced techniques to minimize detection:
- Realistic fingerprint generation
- Behavioral simulation
- Regular updates to counter detection methods
- Community-driven improvements
What about IP leaks?
Multilogin prevents IP leaks through:
- WebRTC leak protection
- DNS leak prevention
- IPv6 leak blocking
- Proxy validation and monitoring
Account Management
How do I create a new profile?
- Log into Multilogin dashboard
- Click “Create Profile”
- Choose browser type and configuration
- Configure proxy settings
- Set fingerprint parameters
- Save and launch
Can I import existing browser data?
Yes, you can import:
- Chrome profiles
- Firefox profiles
- Cookies and bookmarks
- Browser extensions
- Saved passwords
How do I backup profiles?
Multilogin offers:
- Automatic cloud backups
- Manual profile exports
- Team sharing features
- Version control for profiles
- Recovery options
What happens if I lose access?
Multilogin provides:
- Account recovery options
- Backup access codes
- Support team assistance
- Data export capabilities
- Emergency access procedures
Troubleshooting
Why is my profile not launching?
Common issues:
- Insufficient system resources
- Proxy connection problems
- Browser compatibility issues
- Profile corruption
- Firewall/antivirus blocking
How do I fix proxy connection issues?
Troubleshooting steps:
- Verify proxy credentials
- Test proxy connectivity
- Check proxy type settings
- Review firewall settings
- Contact proxy provider
Why am I getting detected?
Possible causes:
- Outdated browser version
- Inconsistent fingerprinting
- Behavioral patterns
- Proxy quality issues
- Platform-specific detection
How do I update Multilogin?
Multilogin auto-updates, but you can also:
- Manual updates through dashboard
- Check for updates in settings
- Enable beta updates for latest features
- Rollback to previous versions if needed
My profiles are slow, what can I do?
Performance optimization:
- Close unused profiles
- Upgrade system resources
- Use SSD storage
- Optimize proxy settings
- Clear profile cache regularly
API & Integration
How do I use the API?
Multilogin provides:
- Comprehensive REST API documentation
- SDK for popular languages
- Code examples and tutorials
- API key management
- Rate limiting and quotas
What integrations are available?
Multilogin integrates with:
- Selenium WebDriver
- Puppeteer
- Playwright
- RPA tools
- Custom applications
- Third-party services
Can I automate profile creation?
Yes, through API you can:
- Create profiles programmatically
- Configure fingerprints automatically
- Manage proxy settings
- Launch and control browsers
- Extract profile data
What about webhooks?
Multilogin supports webhooks for:
- Profile status updates
- Launch notifications
- Error alerts
- Usage tracking
- Custom event handling
Team & Collaboration
How does team sharing work?
Team features include:
- Profile sharing with permissions
- Role-based access control
- Team workspaces
- Collaboration tools
- Usage tracking and reporting
What are the user roles?
Available roles:
- Owner: Full access
- Admin: Team management
- Manager: Profile management
- User: Profile access
- Viewer: Read-only access
Can I limit team member access?
Yes, you can set:
- Profile-specific permissions
- Time-based access
- IP restrictions
- Usage quotas
- Feature limitations
How do I manage billing for teams?
Team billing features:
- Centralized billing
- Per-user cost allocation
- Usage tracking
- Budget controls
- Invoice management
Enterprise Features
What enterprise options are available?
Enterprise features:
- Unlimited profiles
- Custom integrations
- White-label options
- Dedicated support
- SLA guarantees
- Custom training
Can I get custom pricing?
Yes, enterprise pricing is customized based on:
- Profile volume requirements
- Team size
- Feature needs
- Contract length
- Support requirements
What about on-premise deployment?
Multilogin offers:
- On-premise server installation
- Custom infrastructure setup
- Private cloud deployment
- Hybrid cloud options
- Compliance-specific configurations
Do you offer training?
Enterprise training includes:
- Team onboarding sessions
- Advanced feature training
- API integration workshops
- Best practices training
- Custom training programs
Support & Resources
What support options are available?
Multilogin provides:
- 24/7 live chat support
- Email support
- Priority support for paid plans
- Dedicated enterprise support
- Community forums
Where can I find documentation?
Resources available:
- Comprehensive knowledge base
- Video tutorials
- API documentation
- Case studies
- Community forums
- Blog and guides
Is there a community?
Yes, Multilogin has:
- Active user community
- Discussion forums
- User groups
- Feature request boards
- Success stories
How do I report bugs?
Bug reporting:
- Support ticket system
- Bug report forms
- Community forums
- Direct developer contact
- Feature request submissions
Updates & Roadmap
How often are updates released?
Multilogin releases:
- Major updates quarterly
- Minor updates monthly
- Security patches as needed
- Beta releases for testing
- Emergency fixes immediately
Can I beta test new features?
Yes, beta program includes:
- Early access to new features
- Direct feedback to developers
- Bug reporting priority
- Feature influence
- Exclusive beta community
What about mobile app?
Multilogin mobile plans:
- iOS app in development
- Android app planned
- Mobile web interface available
- Remote profile access
- Mobile-specific features
Future features?
Upcoming features may include:
- AI-powered fingerprinting
- Advanced automation tools
- Enhanced mobile support
- New browser engines
- Improved team collaboration
Getting Help
Contact Information
- Support Email: [email protected]
- Live Chat: Available 24/7
- Phone: Enterprise support line
- Community: forums.multilogin.com
Best Practices
For best results:
- Keep software updated
- Use quality proxies
- Follow platform terms
- Monitor account activity
- Regular security checks
Training Resources
Free resources:
- Getting started guides
- Video tutorials
- API documentation
- Best practices blog
- Community webinars
Exclusive Offer
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